01 / Selected work

Products and experiences built professionally.

Strategy, design, and execution brought together in one portfolio.

View all projects

02 / Professional impact

Commercial experience with technical depth.

More than 8 years across web development, AI development, ecommerce, product, and digital delivery.

  • Δ3×CR

    CRO · UX

    ROAS lift from a consolidated, CRO-focused UX strategy.

  • ≈11×ROAS

    HP Inc.

    Integrated, omnichannel commercial strategy.

  • >$1MMXN

    Paid media

    Monthly budget managed.

  • +8 years

    Professional experience

    One stack: web and Shopify development, UX/CX for CRO, and paid media.

  • Bloqio
  • WU Nutrition
  • Come Verde
  • La Carnicería Virtual
  • HP Inc.
  • Farmalisto

03 / Capabilities

A complete view, from opportunity to operation.

A solid stack for every digital need of your business.

01

Shopify and ecommerce

I build Shopify stores that sell and that your team can run on its own: storefront, themes, and apps shaped around the business.

02

UX/CX and CRO

I find where sales leak and redesign the experience so more visits become purchases. Driven by evidence, not opinions.

03

AI operating systems

I put AI to real work: copilots and agents with your data, your permissions, and human control, wired into daily operations.

04

Web development

I build the whole product, from idea to deploy: front, back, integrations, and APIs that hold up in the real business.

04 / Diagnostic for decision

If the store is losing intent, first we locate the leakage.

I detect where conversion is leaking, prioritize the highest-impact improvement, and turn diagnosis into actions your team can operate.

Symptoms I see often

  • Traffic arrives but doesn’t convertPaid sessions land on an experience that doesn’t sustain purchase intent, especially on mobile.
  • The cart loses the sale at the endValue, shipping, quantity, and trust aren’t clear right when the person decides.
  • Redesigns happen without finding the leakDriven by opinion, not evidence: everything moves and what matters doesn’t improve.
  • AI sounds good but doesn’t operateAutomations with no data, permissions, or human review that nobody ends up using.

How I solve it

  • UX and CX for CROI design the experience around the customer. I optimize where decisions happen and where users drop off.
  • AI operating systemsCopilots and agents with data, permissions, and human control that truly integrate into your business.
  • Web developmentShopify storefronts, themes, and components built for teams to operate and grow.
Audit my online store

05 / Profile

Portrait of Jossue Alcalá

Business strategy with the ability to build.

Chief Ecommerce Manager · WU Nutrition / Come Verde

I work with direction and delivery so ideas do not stop at a presentation and become an experience the team can use, measure, and improve.